Shipping FAQ

UK mainland delivery, 1–3 days.

Free standard shipping on all online orders — no minimum spend. Applies automatically at checkout on tropac.com.au. No discount code required.

Free standard shipping. UK mainland · 1–3 working days. Guaranteed AM next-day delivery available for £40.
1pm cut-off
charges

How much is shipping?

Delivery charges depend on order value and the service you choose. Free delivery applies automatically to UK mainland orders over £500.
DESTINATIION ESTIMATED TRANSIT` NOTES
UK Mainland 1–3 days Next-day guaranteed at extra cost
Regional/remote Varies Estimates above may not apply
Offshore Varies Carriage at cost

These estimates do not apply if the destination is regional or remote. Once orders leave our warehouse we have very little control over actual shipping time. If you need a more accurate estimate, please contact us.

TIMING

Is there an order cut-off?

TROPAC offers a flexible Uber delivery option for eligible orders. This service is subject to postcode availability and package size and weight restrictions, and is currently available in select postcodes only.

If you select Uber as your freight method, TROPAC will contact you to confirm postcode eligibility and size/weight suitability, along with any additional costs. If Uber delivery is not viable for your order, our team will discuss alternative freight options with you.

Collection

Can I come and buy over the counter?

We do not have a showroom or facilities to service walk-in sales. We do offer a Click & Collect service — place your order online and pick up from our warehouse once you receive a collection notification.
Head Office
Mon – Fri
7:00am – 3:30pm

You will receive a collection notification when your order is ready. Do not attend the warehouse until you have received this notification.

Branch addresses and full trading hours are on our Contact page.