ISO 9001 and ISO 14001 Citation Certification:
Our operations adhere to rigorous Quality Management and Environmental Management Systems that are fully compliant with the ISO 9001:2015 and ISO 14001:2015 standards. These systems encompass the importation, warehousing, sales, and distribution of industrial electrical enclosures and components.
IP Enclosures UK SHIPPING FAQ
CAN I COME IN AND BUY OVER THE COUNTER?
Unfortunately we do not have a showroom or facilities to service walk-in sales. We do offer a Click-and-Collect service, you can place your order online and pickup from our warehouse between the hours of 7am-3pm when you receive a collection notification.
HOW MUCH IS SHIPPING?
Shipping is calculated in real time at checkout based on the contents of your cart and the shipping address. This takes into account product weight and dimensions, and whether the location being sent to is metro, regional or remote.
- UK Mainland: orders over £250 FOC delivery, smaller orders have £15 carriage charge
- Offshore: carriage charged at cost (we also add 15% to cost for internal admin costs)
WHERE DO YOU SHIP?
We ship virtually anywhere in the Mainland UK and Offshore. If the website is not allowing your shipping address at checkout, please contact us as it may be a simple formatting error.
WHO DO YOU SHIP WITH?
We use \as our primary carrier and cannot ship to PO Boxes.
WHAT HAPPENS IF I ORDER A MIX OF IN STOCK AND ORDER IN PRODUCTS?
Usually we will split the order and dispatch what we have in stock, and send the remainder of the backordered items when they arrive in our warehouse. You can request to hold orders until all items are in stock if you prefer.
IS THERE AN ORDER CUT-OFF TIME?
- Order cut-off for next day delivery is 11am.
HOW LONG DOES SHIPPING TAKE?
It varies greatly based on the destination and the products ordered. Orders are usually dispatched from our warehouse in Bromsgrove within 24 hours for in-stock items. You can use the estimates below as a rough guide for shipping time:
- Mainland UK deliveries next-day
These estimates do not apply if the destination is regional or remote. Once orders leave our warehouse we have very little control over the actual shipping time. If you need a more accurate estimate of shipping time please contact us.